Terms of Service
By using the Sites and the App in any manner, including but not limited to visiting or browsing the Site and the App, you (the “User” or “You”) agree to be bound by this Agreement, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. This Agreement applies to all users of the Sites and the App, including without limitation users who are vendors, customers, merchants, contributors of content, information and other materials or services on the Site and the App.
If you have any questions, please contact us at [email protected]
- Thinges is a Venue
Thinges acts as a venue to allow users who comply with Thinges’ policies to offer, sell and buy goods. Thinges is not directly involved in the transaction between buyers and sellers. As a result, Thinges has no control over the quality, safety, morality or legality of any aspect of the items listed, the truth or accuracy of the listings, the ability of sellers to sell items or the ability of buyers to pay for items. Thinges pre-screens sellers and the content and information provided by users. Sellers that are pre-screened by Thinges and adhered to our guidelines will be awarded Thinges verified status. Thinges cannot ensure that a buyer or seller will actually complete a transaction.
Consequently, Thinges does not transfer legal ownership of items from the seller to the buyer.
Thinges cannot guarantee the true identity, age, and nationality of a user. Thinges encourages you to communicate directly with potential transaction partners through the tools available on the Site and the App.
You agree that Thinges is a venue and as such is not responsible or liable for any content, for example, data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links posted by you, other users, or outside parties on Thinges. You use the Thinges service at your own risk.
- Membership Eligibility
Age: Thinges’ services are available only to, and may only be used by, individuals who are 18 years and older who can form legally binding contracts under applicable law. You represent and warrant that you are at least 18 years old and that all registration information you submit is accurate and truthful. Thinges may, in its sole discretion, refuse to offer access to or use of the Site and the App to any person or entity and change its eligibility criteria at any time. This provision is void where prohibited by law and the right to access the Site and the App is revoked in such jurisdictions.
Individuals under the age of 18 must at all times use Thinges’ services only in conjunction with and under the supervision of a parent or legal guardian who is at least 18 years of age. In this all cases, the adult is the user and is responsible for any and all activities.
Compliance: You agree to comply with all local laws regarding online conduct and acceptable content. You are responsible for all applicable taxes. In addition, you must abide by Thinges’ policies as stated in the Agreement and the Thinges policy documents listed below (if applicable to your activities on or use of the Site and the App) as well as all other operating rules, policies and procedures that may be published from time to time on the Site and the App by Thinges, each of which is incorporated herein by reference and each of which may be updated by Thinges from time to time without notice to you:
In addition, some services offered through the Site and the App may be subject to additional terms and conditions promulgated by Thinges from time to time; your use of such services is subject to those additional terms and conditions, which are incorporated into this Agreement by this reference.
Password: Keep your password secure. You are fully responsible for all activity, liability and damage resulting from your failure to maintain password confidentiality. You agree to immediately notify Thinges of any unauthorized use of your password or any breach of security. You also agree that Thinges cannot and will not be liable for any loss or damage arising from your failure to keep your password secure. You agree not to provide your username and password information in combination to any other party other than Thinges without Thinges’ express written permission.
Account Information: You must keep your account information up-to-date and accurate at all times, including a valid email address.
Account Transfer: You may not transfer or sell your Thinges account and User ID to another party. If you are registering as a business entity, you personally guarantee that you have the authority to bind the entity to this Agreement.
Right to Refuse Service: Thinges’ services are not available to temporarily or indefinitely suspended Thinges members. Thinges reserves the right, in Thinges’ sole discretion, to cancel unconfirmed or inactive accounts. Thinges reserves the right to refuse service to anyone, for any reason, at any time.
- Fees and Services
Joining and setting up a shop on Thinges is free (excluding additional sales channels on Thinges that may have separate fees). Thinges charges a commission fee (percentage of the sale price) when the item sells. When you list an item, you have an opportunity to review and accept the fees that you will be charged. Thinges’ Fees Policy, which is subject to change, is incorporated into this Agreement by reference. Changes to the Fees Policy and the fees for Thinges’ services are effective after Thinges provides you with at least fourteen (14) days’ notice by posting the changes on the Site and the App. However, Thinges may choose to temporarily change the Fees Policy and the fees for Thinges’ services for promotional events (for example, zero commission for social enterprises period); such changes are effective when Thinges posts the temporary promotional event on the Site and the App. Thinges may, at Thinges’ sole discretion, change some or all of Thinges’ services at any time. In the event Thinges introduces a new service, the fees for that service are effective at the launch of the service. Unless otherwise stated, all fees are quoted in SG Dollars (SGD).
In certain situations, including but not limited to a void or invalid transaction, Thinges may issue a credit for the applicable fees to a seller’s billing statement.
- Listing and Selling
Listing Description: By listing an item on the Site and the App you warrant that you and all aspects of the item comply with Thinges’ published policies. You also warrant that you may legally sell the item. You must accurately describe your item and all terms of sale in your Thinges profile. Your listings may only include text descriptions, graphics, pictures and other content relevant to the sale of that item. All items must be listed in an appropriate category with appropriate tags. Each listing must accurately and completely describe the item/items for sale in that listing. Each unique item must have its own listing.
Shop Policies: All sellers are urged to outline shop policies for their Thinges shop. These policies may include, for example, shipping, returns, payment and selling policies. Sellers must create reasonable policies in good faith and must abide by such policies. All shop policies must comply with Thinges’ site-wide policies. Sellers are responsible for enforcing their own reasonable shop policies. Thinges reserves the right to request that a seller modify a shop policy.
Binding Sale: All sales are binding. The seller is obligated to ship the order or otherwise complete the transaction with the buyer in a prompt manner, unless there is an exceptional circumstance, such as: (a) the buyer fails to meet the terms of the seller’s listing (such as payment method), or (b) the seller cannot authenticate the buyer’s identity. The buyer is obligated to deliver appropriate payment for items purchased, unless there is an exceptional circumstance.
Fee Avoidance: The price stated in each item listing description must be an accurate representation of the sale. Sellers may charge reasonable shipping and handling fees to cover the costs for packaging and mailing the items. Sellers may not charge excessive shipping fees or otherwise avoid fees. You may not alter the item’s price after a sale, misrepresent the item’s location and price or use another user’s account without permission.
- Prohibited, Questionable and Infringing Items and Activities
You are solely responsible for your conduct and activities on and regarding to Thinges and any and all data, text, information, usernames, graphics, images, photographs, profiles, audio, video, items, and links (together, “Content”) that you submit, post, and display on Thinges.
Restricted Activities: Your Content and your use of Thinges shall not:
Be false, inaccurate or misleading
Be fraudulent or involve the sale of illegal, counterfeit or stolen items
Infringe upon any third-party’s copyright, patent, trademark, trade secret or other proprietary or intellectual property rights or rights of publicity or privacy
Violate this Agreement, any site policy or community guidelines, or any applicable law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising)
Contain items that have been identified by the U.S. Consumer Products Safety Commission (CPSC) as hazardous to consumers and therefore subject to a recall
Be defamatory, trade libelous, unlawfully threatening, unlawfully harassing, impersonate or intimidate any person (including Thinges staff or other users), or falsely state or otherwise misrepresent your affiliation with any person, through for example, the use of similar email address, nicknames, or creation of false account(s) or any other method or device
Be obscene or contain child pornography
Contain or transmit any code of a destructive nature that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information
Host images not part of a listing Modify, adapt or hack Thinges or modify another website so as to falsely imply that it is associated with Thinges;
Appear to create liability for Thinges or cause Thinges to lose (in whole or in part) the services of Thinges’ ISPs or other suppliers
Re-Posting Content: By posting Content on Thinges, it is possible for an outside website or a third party to re-post that Content. You agree to hold Thinges harmless for any dispute concerning this use. If you choose to display your own Thinges-hosted image on another website, the image must provide a link back to its listing page on Thinges.
Idea Submissions: Thinges considers any unsolicited suggestions, ideas, proposals or other material submitted to it by users via the Site and the App or otherwise (other than the Content and the tangible items sold on the Site and the App by users) (collectively, the “Material”) to be non-confidential and non-proprietary, and Thinges shall not be liable for the disclosure or use of such Material. If, at Thinges’ request, any member sends Material to improve the site (for example through the Forums or to customer support), Thinges will also consider that Material to be non-confidential and non-proprietary and Thinges will not be liable for use or disclosure of the Material. Any communication by you to Thinges is subject to this Agreement. You hereby grant and agree to grant Thinges, under all of your rights in the Material, a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully-paid, sublicensable and transferable right and license to incorporate, use, publish and exploit such Material for any purpose whatsoever, commercial or otherwise, including but not limited to incorporating it in the API, documentation, or any product or service, without compensation or accounting to you and without further recourse by you. So there’s that.
- Information Control
Thinges does not control the Content provided by users that is made available on Thinges. You may find some Content to be offensive, harmful, inaccurate, or deceptive. There are also risks of dealing with underage persons or people acting under false pretense.
Additionally, there may also be risks dealing with international trade and foreign nationals. By using Thinges, you agree to accept such risks and that Thinges (and Thinges’ officers, directors, agents, subsidiaries, joint ventures, creators and employees) is not responsible for any and all acts or omissions of users on Thinges. Please use caution, common sense, and practice safe buying and selling when using Thinges.
Other Resources: Thinges is not responsible for the availability of outside websites or resources linked to or referenced on the Site and the App. Thinges does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources. You agree that Thinges shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or resources.
Users may arrange and attend online virtual meetings or in-person meetings (“Meetings”) with one or more individuals. Users are solely responsible for interactions with others. Users must comply with Thinges’ policies and acknowledge and agree to comply with the laws of the city, county and country in which the Meeting occurs. Additional eligibility requirements for a particular group or Meeting may be set by the group’s contact person. Thinges is not involved with user generated groups, the groups’ requirements, or the Meetings.
Thinges does not supervise or control the Meetings, user-initiated online or offline gatherings, or the interactions among and between users and other persons or companies. Users are solely responsible for interactions with others. Users understand that Thinges does not in any way screen its users. All users agree to exercise caution and good judgment in all interactions with others, particularly if meeting offline or in person.
- Resolution of Disputes and Release
In the event a dispute arises between you and Thinges, please contact Thinges.
Any dispute arising from or relating to the subject matter of this Agreement shall be finally settled by arbitration in Singapore, using the English language in accordance with the Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. (“JAMS”) then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with the Arbitration Rules and Procedures of JAMS. The prevailing party in any arbitration or other proceeding arising under this Agreement shall be entitled to receive reimbursement of its reasonable expenses (including reasonable attorneys’ fees, expert witness fees and all other expenses) incurred in connection therewith. Judgment upon the award so rendered may be entered in a court having jurisdiction or application may be made to such court for judicial acceptance of any award and an order of enforcement, as the case may be. Notwithstanding the foregoing, each party shall have the right to institute an action in a court of proper jurisdiction for injunctive or other equitable relief pending a final decision by the arbitrator. For all purposes of this Agreement, the parties consent to exclusive jurisdiction and venue in the courts located in Singapore. Use of the Site and the App is not authorized in any jurisdiction that does not give effect to all provisions of the Agreement, including without limitation, this section. You and Thinges agree that any cause of action arising out of or related to the Site and the App (including, but not limited to, any services provided or made available therein) or this Agreement must commence within one (1) year after the cause of action arose; otherwise, such cause of action is permanently barred.
Should you have a dispute with one or more users, or an outside party, you release Thinges (and Thinges’ officers, directors, agents, subsidiaries, joint ventures, creators and employees) from any and all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes. Thinges encourages users to report user-to-user disputes to your local law enforcement, postmaster general, or a certified mediation or arbitration entity, as applicable.
Thinges, for the benefit of users, may try to help users resolve disputes. Thinges does so in Thinges’ sole discretion, and Thinges has no obligation to resolve disputes between users or between users and outside parties. To the extent that Thinges attempts to resolve a dispute, Thinges will do so in good faith based solely on Thinges’ policies. Thinges will not make judgments regarding legal issues or claims.
- Thinges’ Intellectual Property
THINGES, and other Thinges graphics, logos, designs, page headers, button icons, scripts, and service names are registered trademarks, trademarks or trade dress of Thinges in Singapore and/or other countries. Thinges’ trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names or email addresses, in connection with any product or service in any manner that is likely to cause confusion.
- Access and Interference
Thinges may contain robot exclusion headers which contain internal rules for software usage. Much of the information on Thinges is updated on a real-time basis and is proprietary or is licensed to Thinges by Thinges’ users or third-parties. You agree that you will not use any robot, spider, scraper or other automated means to access Thinges for any purpose whatsoever without Thinges’ prior express written permission. Additionally, you agree that you will not:
– Take any action that imposes, or may impose, in Thinges’ sole discretion, an unreasonable or disproportionately large load on Thinges’ infrastructure
- Copy, reproduce, modify, create derivative works from, distribute or publicly display any user Content (except for your Content) or other allowed uses of Thinges from the Site and the App except with prior express written permission of Thinges and the appropriate third party, as applicable
- Interfere or attempt to interfere with the proper working of the Site and the App or any activities conducted on the Site and the App
Bypass Thinges’ robot exclusion headers or other measures Thinges may use to prevent or restrict access to Thinges
Without limiting any other remedies, Thinges may, without notice, delay or immediately remove Content, warn Thinges’ community of a user’s actions, issue a warning to a user, temporarily suspend a user, temporarily or indefinitely suspend a user’s account privileges, terminate a user’s account, prohibit access to the Site and the App, and take technical and legal steps to keep a user off the Site and the App and refuse to provide services to a user if any of the following apply:
- No Warranty
THINGES, THINGES’ SUBSIDIARIES, OFFICERS, DIRECTORS, CREATORS, EMPLOYEES, AND THINGES’ SUPPLIERS PROVIDE THINGES’ WEB SITE AND APP AND SERVICES “AS IS” AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. THINGES, THINGES’ SUBSIDIARIES, OFFICERS, DIRECTORS, CREATORS, EMPLOYEES AND THINGES’ SUPPLIERS SPECIFICALLY DISCLAIM ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, PERFORMANCE, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, NO ADVICE OR INFORMATION (ORAL OR WRITTEN) OBTAINED BY YOU FROM THINGES SHALL CREATE ANY WARRANTY. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE.
- Liability Limit
IN NO EVENT SHALL THINGES, AND (AS APPLICABLE) THINGES’ SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES OR THINGES’ SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT, GENERAL, SPECIAL, COMPENSATORY, CONSEQUENTIAL, AND/OR INCIDENTAL, ARISING OUT OF OR RELATING TO THE CONDUCT OF YOU OR ANYONE ELSE IN CONNECTION WITH THE USE OF THE SITE AND THE APP, THINGES’ SERVICES, OR THIS AGREEMENT, INCLUDING WITHOUT LIMITATION, LOST PROFITS, BODILY INJURY, EMOTIONAL DISTRESS, OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
THINGES’ LIABILITY, AND (AS APPLICABLE) THE LIABILITY OF THINGES’ SUBSIDIARIES, OFFICERS, DIRECTORS, CREATORS, EMPLOYEES, AND SUPPLIERS, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE IS LIMITED TO $1. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
YOU AGREE TO INDEMNIFY AND HOLD THINGES AND (AS APPLICABLE) THINGES’ PARENT, SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS, CREATORS AND EMPLOYEES, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE ATTORNEYS’ FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF YOUR BREACH OF THIS AGREEMENT OR THE DOCUMENTS IT INCORPORATES BY REFERENCE, OR YOUR VIOLATION OF ANY LAW OR THE RIGHTS OF A THIRD PARTY.
- No Guarantee
Thinges does not guarantee continuous, uninterrupted access to the Site and the App, and operation of the Site and the App may be interfered with by numerous factors outside Thinges’ control.
- Legal Compliance; Taxes
You shall comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the Site and the App and any Thinges service and, if applicable, your listing, purchase, solicitation of offers to purchase, and sale of items. In addition, you shall be responsible for paying any and all taxes applicable to any purchases or sales of items you make on the Site and the App (excluding any taxes on Thinges’ net income).
If any provision of this Agreement is held unenforceable, then such provision will be modified to reflect the parties’ intention. All remaining provisions of this Agreement shall remain in full force and effect.
- No Agency
You and Thinges are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.
- Thinges Service
- Choice of Law
This Agreement shall in all respects be interpreted and construed with and by the laws of Singapore.
Sections 3 (Fees and Services, Fees and Termination), 6 (Content, License), 7 (Information Control), 8 (Meetings, Groups or User Fees), 9 (Resolution of Dispute and Release), 10 (Thinges’ Intellectual Property), 11 (Access and Interference), 12 (Breach), 13 (Privacy), 14 (No Warranty), 15 (Liability Limit), 16 (Indemnity), 17 (No Guarantee), 19 (Severability), 20 (No Agency), 22 (Choice of Law) shall survive any termination or expiration of this Agreement.
Except as explicitly stated otherwise, any notices shall be given by postal mail to Thinges; Attn: Aloysius; 753, Yishun Street 72 #01-486 Singapore 760753 (in the case of Thinges) or, in your case, to the email address you provide to Thinges (either during the registration process or when your email address changes). Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, Thinges may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to Thinges. In such case, notice shall be deemed given three days after the date of mailing.
The services hereunder are offered by Thinges, located at 753, Yishun Street 72 #01-486 Singapore 760753. If you are a Singapore resident, you may have this same information emailed to you by sending a letter to the foregoing address with your email address and a request for this information.
Effective Date: Dec 23, 2015.
Thinges reserves the right to alter these policies at any time.